Omnichannel Customer Experience

Informative Talks
Monday, 28 of September 2020
Virtual Conference


According to recent studies, the customer experience exceeds the product and price as differentiating aspects when deciding between one company and another. Knowing the customer, their expectations, valued attributes, as well as the channels they use, is key to designing a Customer Experience strategy that generates results and is consistent over time.

Learn more about this program here: